Most people have a smartphone and, regardless of make and model, they are amazing communication devices. The other day, I decided to count the number of ways people can communicate with me through my iPhone:
This isn’t even counting the direct message features applications like Twitter and Periscope. Twelve ways that people can reach out and communicate with me at a time of their choosing seems like overkill. With all the options, it’s little wonder why we all feel pressure to respond as quickly as possible – pressure can be so intense it feels like the smart phone controls you rather than you controlling it.
Even with varied methods people can communicate with you, it’s important to remember one thing: the smartphone is for your convenience, not the other way around. If you feed into the belief that you must drop everything and respond immediately to requests for communication, you are only training your audience to expect that treatment in perpetuity. When that happens, you may end up feeling that the smartphone has outsmarted you.